Eight years ago, we started developing our Blippa system to provide millions of micro websites for things where each serial number has its unique website.
Three years ago, we came across an upcoming standard for “Digital Product Passport (DPP)”, standardising the DPP web pages.
Two years ago, we started working with the GS1 Digital Link QR code standard.
With this, a standardised web link is embedded in a QR code containing the barcode (EAN/GTIN) number. But also other information, like ”Best before”, serial number, batch etc.
Three weeks ago, we added basic AI functionality to the Blippa system, primarily for fun, making Christmas Gift rimes, etc.
A few hours later, we discovered that adding an AI assistant to a Digital Product Passport could provide a super-powerful addition with almost no effort!
For example, I started with a simple DPP for a Kyocera printer.
Everything I needed was embedded in the QR code: The brand, model, serial and batch.
When scanning the QR code, the Blippa system generated the DPP website on the fly using a pre-built template.
…and embedded the new AI function in a regular form!
The form was configured to use the Google Gemini AI, and in the settings, I could use the regular Blippa variables (which we got from the QR link) in the AI prompting.
Prompting is crucial to getting a good response from the AI and is used to describe the current situation of the AI.
Like:
”You are a printer support specialist for $var:brand$, and the communication will be around $var:brand$ printers, specifically model $var:model$ from $var:manufacture_date$ and batch $var:batch$.
Direct the user to the reseller $var:reseller$ if any supplies are needed.
Answer in English if no specific language is detected.
If no answer can be found, direct the user to $var:manufacturer_website$”
This simple setup can support all printer models with just one template, saving thousands of hours!
Naturally, you can make the prompt even more descriptive and upload manuals, a knowledge base, etc (depending on what AI is used).
On day two, I implemented this in a tourist information project and a computer support project. We also added support for ChatGPT.
Now, after the holidays, we added support for the Claude AI and invoked the AI into our admin interface!
Everything is moving fast now!
To summarise:
Combining Digital Product Passports with AI technologies is a Match Made in Heaven!
Try out the sample projects:
Kyocera
Dell
Vaxholm
/Mikael Runhem, Founder, Rexidy AB, m@rexidy.com